FREQUENT ASKED QUESTIONS

Our signature Sunset Cruise runs daily from 5:30 PM to 7:00 PM. We also offer Kuching City Night Cruises on Fridays, Saturdays, Sundays and holidays from 7:30 PM to 8:30 PM.

Our Sunset Cruise ticket is inclusive of spectacular sunset riverbank views, 5 sets of live cultural dance performances, live sape music performance, complimentary local light refreshments and live commentary.

Our Kuching City Night Cruise ticket is inclusive of beautiful Kuching City night light views, complimentary light refreshments, a choice of drink (soft drink or beer), 3 sets of cultural dance performance and live commentary.

We are the largest, brand new and most premier catamaran cruise in Kuching, offering an exceptional blend of local culture and immersive entertainment. We are double-deck; the lower deck dining hall can accommodate 120 guests while the upper deck can accommodate 110 guests. Our cruise ensures a 360-degree panoramic view for our guests, with the lower deck equipped with full floor-to-ceiling window and the upper deck is an open rooftop deck.

No, there is no age limit. Infants, seniors are all welcome on board. It is very safe as long as all safety procedures are adhere to. Children (12 years and below) have to be accompanied by an adult at all times.

Yes, those in wheelchairs or baby strollers can board our cruise via the ramp. Please highlight to us in advance for any special requests regarding this.

We strictly follow marine regulations and provide safety briefings before every sailing.  Life jackets are provided at the head compartment at the lower deck.

Yes, we have a variety of menus available for pre-order, from Sarawak Heritage Cuisine Menu, Nyonya Cuisine Menu, western menu and hi-tea menu available for order. We also have buffet menu for 20 pax and above. Please contact us at WhatsApp 01159837313 for the menu. Please order at least one day before the departure date.

Yes we have a captain’s bar selling snacks, drinks, beers and tuaks (Sarawak rice wine).

We do not allow outside food and drinks onboard our cruise ship.

Yes we do, beer cans are sold at rm10 only per can.

Yes we have 2 male and 2 female washrooms onboard. It is located at the back of the lower deck.

Absolutely! Our Event Charter service caters to weddings, birthday parties, corporate events, gala dinner, business meetings, press releases, product launching and more. We offer customizable packages to meet your specific needs, please contact us at WhatsApp 01159837313 for more details.

Yes we do. The karaoke facilities can be provided during private charter events.

We offer live cultural dance performances, board games, relaxation areas, and designated spaces for socializing. There's something for all age groups.

You can pre-book through WhatsApp at 01159837313 or book online here with us.

We highly recommend pre-book to guarantee your seats. We also accept walk-in purchase, subject to availability.

Customers please start arrive at our counter at least half an hour before departure to prepare for boarding.

We accept cash/ cheque, e-wallet and online bank transfer.

We require advance full payment in order to confirm your seats for the cruise session. If we have not received full payment before the cruise departure, we reserve the right to release any bookings.

Rest assured our sailing will not be affected at most condition because our cruise is a catamaran cruise and ensures the highest level of comfort and stability. Our upper deck is equipped with automatic retractable pergola roof so customers can still remain at the upper deck in the events of raining. Alternatively, customers will be transferred to the lower deck where it is an air-conditioned dining hall. It is advisable you bring an umbrella or a raincoat to shelter yourself from the rain when you walk down the jetty to the cruise.

We will ply downriver to our Sarawak ex-governor house and then make a turn to go to Kuching City Mosque at upriver.

We depart from Kuching Waterfront. Find us on Google Maps.

Free seating please. Feel free to roam around to take pictures during the cruise.

All tickets are non-refundable if you miss the cruise. Please start boarding half an hour before departure.

In the event that you have to postpone your cruise tour for valid reasons, kindly let us know at least 5 hours before the tour and we will rearrange your schedule for you.

Last minute requests to postpone or cancel your Royal Kuching Cruises tour will incur a postponement fee of 50% of the original ticket price

Yes we provide additional customized arrangements such as whole cake orders, flowers bouquet, table balloons decoration, and more at reasonable rates.

Yes you can. There is no extra charges if you do.

There is no prayer room (surau) onboard Royal Kuching Cruise; however, there is a small room onboard which we can let you bersolat. There are prayer rooms near our jetty which are open to public.